{"id":82,"date":"2026-07-14T09:00:08","date_gmt":"2026-07-14T09:00:08","guid":{"rendered":"https:\/\/nexoracellular.com\/?page_id=82"},"modified":"2026-07-16T23:38:08","modified_gmt":"2026-07-16T23:38:08","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/nexoracellular.com\/es\/refund-return-policy\/","title":{"rendered":"Pol\u00edtica de reembolsos y devoluciones"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Pol\u00edtica de reembolsos y devoluciones<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00daltima actualizaci\u00f3n: julio de 2026<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Debido a que nuestros productos son materiales de investigaci\u00f3n, las devoluciones son limitadas por motivos de seguridad e integridad. Lea atentamente esta pol\u00edtica.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Art\u00edculos da\u00f1ados, defectuosos o incorrectos<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si su pedido llega <strong>da\u00f1ado, defectuoso o incorrecto<\/strong>, cont\u00e1ctenos a <strong>support@nexoracellular.com<\/strong> dentro de <strong>7 dias<\/strong> posteriores a la entrega, indicando su n\u00famero de pedido y fotos claras del producto y el embalaje. Una vez verificado, <strong>Reemplazo o reembolso completo<\/strong> a nuestra discreci\u00f3n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Art\u00edculos no retornables<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Por motivos de seguridad e integridad del producto, Nosotros <strong>No se aceptan devoluciones<\/strong> de productos que han sido:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Abiertos, usados \u200b\u200bo con el sello roto;<\/li>\n\n\n\n<li>Almacenados incorrectamente (por ejemplo, no mantenidos a la temperatura requerida);<\/li>\n\n\n\n<li>Adquiridos como art\u00edculos de pedido especial o personalizados. <strong>special-order<\/strong> or custom items.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Cancelaci\u00f3n de pedidos<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Los pedidos se pueden cancelar para obtener un reembolso completo antes del env\u00edo <strong>before they are shipped<\/strong>.<\/li>\n\n\n\n<li>Una vez enviado, un pedido no se puede cancelar, pero podr\u00eda calificar seg\u00fan la Secci\u00f3n 1 si llega da\u00f1ado o incorrecto.<\/li>\n\n\n\n<li><strong>Hacer un pedido<\/strong> los art\u00edculos pueden cancelarse en cualquier momento antes de su env\u00edo.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Reembolsos<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Los reembolsos aprobados se emiten a la <strong>m\u00e9todo de pago original<\/strong>.<\/li>\n\n\n\n<li>Los reembolsos con tarjeta\/ACH\/cheque electr\u00f3nico generalmente se registran dentro de <strong>5-10 d\u00edas h\u00e1biles<\/strong> despu\u00e9s de su aprobaci\u00f3n.<\/li>\n\n\n\n<li><strong>Pagos con criptomonedas (BTC)<\/strong> Los reembolsos se realizan en d\u00f3lares estadounidenses o en BTC, a nuestra discreci\u00f3n; dado que las transacciones con criptomonedas son definitivas y los precios fluct\u00faan, los importes de los reembolsos pueden diferir del importe original pagado.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Falta de entrega<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si el seguimiento muestra que el paquete no se entreg\u00f3 o se perdi\u00f3, cont\u00e1ctenos dentro de <strong>15 dias<\/strong> para que podamos abrir una reclamaci\u00f3n con la compa\u00f1\u00eda aseguradora y gestionar un reemplazo o un reembolso.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. C\u00f3mo iniciar una devoluci\u00f3n o reembolso<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">correo electr\u00f3nico <strong>support@nexoracellular.com<\/strong> Indique su n\u00famero de pedido y el motivo. No devuelva nada hasta que le proporcionemos una autorizaci\u00f3n de devoluci\u00f3n e instrucciones.<\/p>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy Last updated: July 2026 Because our products are research materials, returns are limited for safety and integrity reasons. Please read this policy carefully. 1. Damaged, defective, or incorrect items If your order arrives damaged, defective, or incorrect, contact us at support@nexoracellular.com within 7 days of delivery with your order number and&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-82","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund &amp; Return Policy -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nexoracellular.com\/es\/refund-return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund &amp; Return Policy -\" \/>\n<meta property=\"og:description\" content=\"Refund &amp; Return Policy Last updated: July 2026 Because our products are research materials, returns are limited for safety and integrity reasons. 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